Logicworks IT Services Ltd offer a highly personal and professional service to the home and small business user covering the West Kent area. All of our staff are trained to MCSE, MCSA, MCP, or A+ certification with a minimum of 4 years in the IT industry, and as a result we offer an efficient and highly knowledgeable team to take care of all your computing needs.

We Have It All!!

As more and more home users are getting online today, unfortunately more problems are being created and to the inexperienced this is quite daunting, however - We Are Here To Help!

Whether you think you may have picked up a virus, or your PC has starting running inexplicably slow, or you are just having problems getting online or just need some good old fashioned unbiased advice - give us a call.

We will come to you at your convenience at a time to suit you. Most repairs are carried out on-site, but if it is necessary to repair your equipment offsite at our workshop, you will be informed beforehand, and in most cases, your equipment returned the following working day.

Recently remote repair has become a viable and cheap way of getting things fixed. Its good for both the customer and for us as our costs are reduced which we pass the savings on to you. Normally we offer this service only to our established customers but happy to help out first time customers too. However, we may elect to take a card number beforehand as a form of security. Please speak to us in the first instance about whether a remote repair is viable.

 

Tonbridge, Tunbridge Wells, Sevenoaks, Maidstone, Gravesend, Dartford, Swanley and all other areas close by to the main towns mentioned above.

If a remote fix is possible then location is irrelevant, however we would need to take payment prior to remote repair. Please ask first. NO FIX NO FEE

Types of callouts we deal with on a daily basis

Systems covered Windows 95/98, Windows ME/2000, Windows XP/Vista/7

  • Crashed PC's
  • Trouble getting online
  • Outlook and Outlook Express problems
  • How to guard against spam mail
  • Virus removal
  • Spyware, Malware removal
  • Slow or poor performance
  • Help setting up and securing your wireless home network
  • Firewall Issues
  • General software troubleshooting
  • Software advice
  • Printer problems
  • Advice and Protection for your children using the internet
  • Upgrades and honest advice
  • Intelligent backup solutions
  • Broadband Setup and advice
  • PC Setup and general instruction
  • Iphone and Android setup

For small business, we offer a rapid response callouts from qualified, confident and experienced engineers. We offer support and installation of Windows SmallBusinessServer 2003/2008/2011. All aspects of Microsoft Office, Microsoft Exchange etc.

Types of small business callouts we deal with on a daily basis

Plus:

Systems Covered:

Microsoft Windows NT 4/2000 Server, Windows 2003 Server and SBS2003, Windows 2008 Server and SBS2008, Windows 2011 SBS Server

  • Bespoke Network Design
  • Server Installation and configuration
  • Cat 5e and Cat 6 Cabling undertaken
  • Microsoft Exchange 5.5 through to the latest versions
  • Microsoft Office (all versions)
  • Active Directory
  • Directory Services
  • Systems Administration
  • Performance monitoring
  • Disaster Recovery plans and strategies
  • Offer advice on how IT can be used to lower costs and increase productivity
  • Remote Administration
  • Remote Support Helpdesk
  • One to One training for a designated member of your staff to perform daily admin tasks
  • System Security and having control over your network
  • Maintenance contracts to suit your budget
  • BES (Blackberry Enterprise Server and integration into Active Directory
  • Offsite backup solutions complete with automated imaging
  • SQL Server and MySQL
  • Microsoft Dynamics CRM